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1. How are residential solid waste and recycling collection rates set?

Rates are set by the contract (also known as a franchise agreement) by and between the City and Burrtec.

2. Why did my monthly bill increase?

Per the contract by and between the City and Burrtec, a rate increase is usually awarded in May of each year. The hauler is entitled to an inflationary increase that City Staff review for accuracy. Once the review is complete, City Staff submit the rate increase to the City Council for consideration.

The haulers are contractually entitled to modest rate increases tied to an inflation formula.

3. Can I call a different hauler than the one assigned to my service area?

No, the City has an exclusive franchise agreement with Burrtec Waste, which gives them the rights to provide waste and recycling collection within City-limits. This enables the City to bargain as a large collection of customers, resulting in a competitive, market-based rate. 

4. Can I haul my own waste and recycling materials by myself?

Yes, a process for performing "self-haul" has been established by the City in conjunction with the hauler.

Residents interested in self-hauling must obtain a Self-Haul Permit (PDF) and provide records which demonstrate their compliance with the self-haul process. Residents are encouraged to contact the City at 951-332-6464 to obtain more information about the self-haul process before applying for the self-haul permit.