Frequently Asked Questions - CivicPlus.CMS.FAQ
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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Emergency Preparedness / Public Safety

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  • In anticipation of rainfall, city staff works to identify and address drainage concerns throughout the City. Mitigating draining problems often requires:

    • Asphalt pavement berm repair
    • The creation of earth swales adjacent to roadways
    • Modifying storm drains
    • Pavement repair

    City staff also canvasses areas to identify potential drainage concerns at existing draining facilities (examples are under street culverts) and clean debris to maintain storm-water flow.

    Emergency Preparedness / Public Safety
  • Residents and businesses are strongly encouraged to thoroughly prepare for increased rainfall. Please refer to this tip sheet (PDF) to find out what you can do to better prepare for the El Niño event and address drainage and stormwater problems long-term.

    Emergency Preparedness / Public Safety
  • Yes, sandbags and sand are available for Jurupa Valley residents.

    Sandbags and sand are available at the following locations:

    • Fire Station Number 16 at 9270 Limonite Avenue
    • Fire Station Number 18 at 7545 Mission Boulevard

    Stations are open during the hours of 8:00 a.m. and 8:00 p.m. You will have to make arrangements to fill and haul them yourselves.


    Please Note: There is a 10-bag maximum and you must show proof of Jurupa Valley, CA residency. No contractors.

    Emergency Preparedness / Public Safety
  1. City Hall Hours: Monday through Friday from 8 am to 5 pm
  1. Counter Hours: 8 am to 3 pm
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